Australian Tax Office emails, Mobile Phone and Home Phone scams.
Over the past few months there has been an increasing amount of scam calls relating to tax debts.
Some of these scam calls can be sound threatening, and very serious. While the ATO does chase up tax debts, they will normally contact you with a letter first. If they do call you it will be to arrange a payment plan, not your arrest or demand payment details over the phone.
What to do if you receive a call.
If you receive an automated message or email with a contact number and you are worried that it might be a legitimate call/email about your tax debt, do not call the number provided on the message. You can call the ATO directly on 1800 008 540 or contact our office on (02) 66581655.
At QA we are happy to follow up any matters that may involve the ATO particularly to verify any outstanding debts you may have with the ATO.
Please see below some useful information relating to scams from the ato government website.
(the following information is from ato.gov.au)
Verify the legitimacy of a communication
You can check on any communication that you aren't sure about, or report a phone scam, by phoning us (ATO) on 1800 008 540.
Report an unsolicited email
You can report unsolicited emails claiming to be from the ATO by forwarding the entire email to ReportEmailFraud@ato.gov.au.
If you've been a victim of a tax-related scam
If you think you have been a victim of a tax-related scam, phone the ATO on 1800 008 540 – do so immediately, because your personal details, including your TFN, may be compromised.
You should also contact your bank/financial institution as soon as possible if you provided your credit card details as part of the suspected scam.
Examples of tax-related scams
Scam emails, faxes, SMS and phone calls can look or sound very convincing. You can generally tell they're not genuine because they offer you an unexpected refund or grant and ask you to provide personal information, credit card information or money.
We will never email you asking for personal or credit card details, and you should never provide this information.
Follow the link to
for examples of possible ATO scams and more information on this subject.